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CommuteMate

$1,699.00 $1,899.00
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Size & Fit
Specs
Size & Fit
Size & Fit
A Seat Tube Length(S/T) 381mm
B Top Tube Length Horizontal (T/T") 654mm
C B.B.Drop 30mm
D Head Tube Length (H/T) 130mm
E Seat Tube Angle (S/A) 78.4°
F Head Tube Angle (H/A) 72.1°
G Rear wheel-to-Center (R/C) 426mm
H Front wheel-to-Center (F/C) 686mm
I Wheel Base (w/B) 1110mm
J Reach 495mm
K Stack Height 453mm
L Fork Length (F/K) 388mm
M Fork Offset 33mm
N Trail 43mm
Stand Over Height 647mm
User Body Height (Range) 1600-1850mm
One-Size
160-188cm
Performance
Assist Speed
20 MPH
Range
Up To 40 Miles
Weight
26.2Kg
Maximum Load Capacity
120 Kg / 264 Lbs
Electronics
Motor
750W Powerful Hub Motor
Sensor
Speed Sensor
Battery
48V 10.4 Ah
Charger
2A, 54.6V Output, 100V-220V AC Input
Display
3.5" LCD Display
Throttle
Half Twist Throttle
Front Light
LED Light
Tail Light
Brake Tail Light
APP
Vanlife APP
Smart System (TBox)
None
Component
Frame
20-Inch Aluminum Alloy Frame,Foldable
Front Fork
Spring Fork, 60mm Travel With Lock-Out
Rear Derailleur
Shimano 7 Speed
Crankset
52T
Cassette
14T-28T 7 Speed
Chain
KMC
Brakes
Dual-Piston Hydraulic Disc Brake With Power Cut-Off
Rims
Aluminum Alloy
Spokes
36*2 Stainless Steel Spokes
Tires
CHAO YANG ® 20"*3.0" Tubes
Handlebar
Aluminum 31.8mm, 650mm
Stem
Telescopic Folding Stem
Seat Post
30.9mm 1-Bolt Clamp
Saddle
Velo® Saddle
Fenders
None
Rear Rack
None
Grips
Rubber L/R
Kickstand
Steel
Payment Methods. Learn More
Vanpowers CommuteMate
Vanpowers CommuteMate

$1,899.00
$1,699.00
TOP SPEED

20 MPH

TIRES

3" Fat Tires

MOTOR POWER

750W

RANGE

Up To 45 Miles

PAYLOAD CAPCITY

264 Lbs

TOP SPEED

20 MPH

TIRES

3" Fat Tires

MOTOR POWER

750W

RANGE

Up To 45 Miles

PAYLOAD CAPCITY

264 Lbs

Features

Compact Folding Design

Fold and go in just 15 seconds with CommuteMate’s easy folding system! Four simple steps allow you to quickly store or transport it wherever you need, making it ideal for travel and outdoor adventures.

Bright LED Lights

Ride confidently day or night! Equipped with both front and rear LED lights, CommuteMate’s rear light also functions as a brake light for extra visibility and safety.

Powerful 750W Motor

Tackle any terrain with ease! The 750W rear hub motor provides strong acceleration and impressive climbing power, making every ride effortless. Plus, it’s UL 2849 certified for safe, reliable performance.

Advanced Hydraulic Disc Brakes

Stop with precision and confidence. CommuteMate’s 180mm hydraulic disc brakes deliver exceptional stopping power in all weather conditions, enhancing safety and control on every ride.

Sleek Color TFT-LCD Display

Stay informed and connected with the modern 3.5" color TFT-LCD display, complete with a USB-A port. Clear visuals and easy navigation make it a stylish yet practical addition.

Shimano 7-Speed Gear System

Experience smooth and versatile shifting with the Shimano 7-speed gear system. Adapt your speed to match your journey and enjoy an efficient, customizable ride.

20"x3" Fat Tires

Enjoy unbeatable traction with 20"x3" fat tires, designed to prevent skidding and slipping. Ride smoothly over any surface, from city streets to rugged trails.

Connected with VanLife App

Seamlessly connect with the VanLife App to monitor stats, track performance, and plan your routes.

Lightning Fast & Free Shipping

Enjoy fast, free shipping on all your orders, ensuring your e-bike arrives quickly and at no extra cost.

Up To 6-Year Warranty

Ride with confidence with our up to 6-year warranty, covering your e-bike for years of worry-free use.

Hassle-Free After Sale

Experience a smooth, hassle-free buying process with easy returns and dedicated customer support.

What’s In The Box

Commutemate x 1
Battery x 1
User Manual x 1
Toolkit Box x 1
Key x 2
Pedal x 2
Battery Charger x 1

What Our Clients Say

Customer Reviews

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Frequently Asked Questions

You can pay with a credit card (Mastercard/Visa), PayPal, or Klana.

If your credit card was declined or your payment failed, this may be due to your bank's automated anti-fraud systems or your payment limit. Please make sure your credit card information was entered correctly, or try another payment method.

If the transaction still doesn't go through, please contact your bank to make sure nothing is blocking the payment. If everything looks good from the bank's side, please get in touch with our support team, and we'll diagnose the problem.

If you have any problems with payment, please get in touch with our Customer Support team.

We're sorry to hear you'd like to cancel your order. Cancellations are possible until our Warehouse team starts preparing your order for shipment. You can cancel your order in your My Vanpowers account. Sign in to your Vanpowers account and go to 'Orders'. Click on the 'Cancel Order' button and follow the steps.

If you can't see this button, we've already prepared your order for shipment, and unfortunately, a cancellation may no longer be possible. If you still want to cancel, please contact our Customer Support team.

The prices of our bikes are listed on our website. You'll see an overview of the total costs, including shipping, at the checkout page when placing an order. We cannot provide individual quotes outside of this. If you want to know more, you can refer to the Terms & Conditions.

Your data is handled confidentially and encrypted with SSL secure server software. Information regarding your order, name, address, credit card, or bank details is encrypted and cannot be read by any third party. If you want to know more, you can refer to the privacy policy.

Your invoice will be available as your order leaves our warehouse. You will receive the invoice by email, and you can also download it from your Vanpowers account.

It is not possible to issue an invoice before your bike is shipped.

No, but please register your email and name, and we will contact you.

No, shipping fees vary depending on your country of delivery. They will be shown and calculated during the checkout. You can refer to the shipping policy.

You can check your order status on your Vanpowers account. If your bike has already been shipped, you'll receive a track & trace email from our shipping partner, and you can also track your order number by clicking Track orders.

If your bike hasn't been shipped yet and you would like to change your delivery address, you can contact us.

If you have other shipping consulting questions, refer to our shipping policy.

We offer a 30-day, no-hassle returns policy because we believe the only way to know if our bikes are suitable for you is to ride them.

Don't hesitate to get in touch with us first. We will help you cancel the order and process to refund you, and the refund takes 5-8 business days back to your account.

We guarantee each new E-Bike's frame and original components against defects in craft and materials for one year from the day of delivery of your bike. It does not include parts subject to normal wear and tear (Brake Pads, Spokes, Tubes, Flywheel Pinion, Saddle, Kickstand.) and improper assembly or follow-up maintenance. See the complete warranty details here.

Screw Joints

-Check the vehicle regularly for loose screw connections according to the maintenance schedule and tighten loose screws with a torque wrench.

-Do not ride the bicycle if you find loose screw joints.

-Have loose screw joints checked by a professional if you lack the necessary expertise and tools.

Frame and forks

-Check the frame and rigid fork for cracks, deformation, or discoloration.

-If the frame or the forks is cracked, deformed, or discolored, contact the professional immediately.

-Do not use the cycle if you find any cracks, deformation, or discoloration.

Saddle

-Check whether you can twist the saddle.

-If you can twist the saddle, tighten the seat post clamp. Observe applicable torques.

-Check whether you can move the saddle horizontally in the direction of travel or the opposite direction.

If you can move the saddle, adjust the saddle clamp.

Wheels

-Check whether the front or rear wheel can move sideways and whether the wheel nuts move.

-If the wheel nuts move, have a professional check the screw joints.

-If the quick-release axle moves, adjust the axle.

-If the front or rear wheel moves sideways, have a professional check the wheel.

-Check whether there is an equal distance between the front wheel and the front fork or between the rear wheel and the frame.

-If the distances are not identical, please have a professional check the front and rear wheels.

-Lift the cycle and turn the front or rear wheel. Check whether the front or rear wheel swings sideways or outwards.

-If the front or rear wheel swings sideways or outwards, please have a professional check the wheel.

-Check the front and rear rims for cracks, deformation, or color changes at regular intervals.

-Check whether the rim is under the inner tube and the rim tape.

-Do not use the cycle if the rim is cracked, deformed, or discolored.

-Have a professional check if there is any damage on the rim, materials, and aluminum.

-Squeeze the spokes together gently with your thumb and fingers, checking whether

-The tension is the same for all spokes. If the tension varies or spokes are loose, have a professional check the spokes tensioned.

Tires

Check whether the tire pressure is correct according to the data on the tire sidewall.

Check the tires for cracks and damage from foreign bodies.

Check whether you can feel the tire tread.

If a tire is cracked or damaged, or the tread depth is too low, have the tire replaced by a professional.

Brake

-It's crucial that you learn and remember which brake lever controls which brake (front/rear) to ensure your safety.

-To check which configuration your eBike is set up, squeeze one brake lever and see whether the front or rear brake engages. Now to the same with the other brake lever. Remember this configuration.

-While testing the brake configuration, make sure that your hands can comfortably reach and squeeze the levers with no issues. If you experience any problems or discomfort operating the brakes, please reach out to us before riding.

-Review the brake manufacturer's user manuals and care for your brakes correctly.

Battery

-It's essential to follow these instructions and safety tips to preserve the longevity of your battery's life and ensure proper performance.

-Fully charge the battery before each ride to ensure it is ready to go the entire range. It will help reduce the chance of over-discharging the battery.

-If the battery becomes physically damaged, non-functional, has been dropped, or involved in a crash, or you notice it performing abnormally, please discontinue use and contact the seller immediately.

Charging your Battery

-The charger is rated for 100-240V. Be sure to check the charger, the charger cables, and the battery for damage before beginning each charge.

-Charging time takes about 3-4 hours. It may take longer to fully charge the battery on rare occasions, mainly when the bike is new or stored for a long time.

-Only charge the battery with the supplied charger as others may cause damage to the battery or increase the possibility of fire or explosion.

-While the charger is designed to stop charging once the battery is full automatically, please do not leave it plugged in for more than 12 hours.

-Make sure your charger is isolated from liquids, dirt, and debris.

We set up every new e-bike to make sure it's ready to ride, but it's normal for some parts to work a little loose. To make sure you enjoy many years of smooth riding, we recommend getting your new bike checked by a professional after three months or 1000km of riding. Here's what they'll do:

-Tighten and lube the chain

- Adjust the brakes

- Align the wheels

- Check the gearing

- Retighten all bolts

- Lube the brake and shift cables

- Check the tire pressure

Please apply now to become our official partner. Fill in the form, so we get in touch with you to explore the opportunities.

Not yet.

Pedal assist uses a cadence sensor built into the drivetrain of the e-bike. The sensor detects when the rider is revolving the pedals and signals the electric motor to provide the level of pedal assistance that has been selected.

For your and your bicycle's safety and the laws in your location, please understand that we cannot provide "cheat codes" to our dear supporters.

Yes.

No, the City Vanture needs to be assembled by you. We will give you the instructions with the package, and we will also provide you with an installation video to ensure that you can install it smoothly. If you have any further questions, you can always contact us at service@vanpowers.com.

You can check your order's status on your account page. Besides, we'll send you a notification email regarding each stage of your order. Please contact service@vanpowers.com if you have any questions.

We will ship directly to the address you provide.

Please contact our amazing support team: service@vanpowers.com. Facebook Group: //www.facebook.com/groups/364591248947656
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