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3D

UrbanCross-Pro

$1,999.00 $2,199.00
Size - For Rider 165-175cm (5'1“‒5'9“) L M S
Color - Snad Yellow
Size & Fit
Specs
Size & Fit
Size & Fit
S
61"-66"
M
65"-73"
L
70"-78"
A Seat tube length 450 470 500
B Seat tube angle 74° 74° 75.3°
C Top tube length 570 570 591
D Head tube length 148 148 148
E Head tube angle 71° 71° 72.3°
F Front wheel to center 629 629 650
G Trail 77 77 69
H Wheelbase 1065 1065 1083
I Chain stay length 445 445 445
J Drop BB 70 70 80
K Stack 584 584 599
L Reach 403 403 434
M Stand over height 792 797 802
N Handlebar width 540 540 540
O Stem length 100 100 100
P Crank length 170 170 170
Q Saddle height 533 - 768 553 - 788 583 - 818
Performance
Weight
40lbs
Assist Speed
20mph
Range
60 Miles
Electronics
Motor
Hub-motor.36V.Output 250 W, Torque 40 Nm
Sensor
Torque Sensor
Battery
Internal Battery, Capacity 345.6 Wh(36 V-9.6 Ah), With BMS Safety System
Charger
36V / 4A
Display
1.45" Color TFT-LCD display Integrate with handle bar, Available for BLE/APP connection
Assist Switch
Left Switch Unit for Assist
Tail Light
Tail Light, 7 Hrs battery Life With Rechargeable Battery
Front Light
Headlight. 50 LUx/40 LUx/30 LUx 3 Mode With Rechargeable Battery
APP
VanLife App
Smart System (TBox)
Yes
Component
Frame
AL 6061 Aluminum Alloy Frame.
Road / Gravel Design, Hub-Motor Adaptation
Front Fork
Rigid Fork,Aluminum Alloy, Road / Gravel Style.12*100 Mm THRU Axle Dropout, Flat-Mount Disc Brake Mount.
Rear Derailleur
Shimano® CUES 400 9 Speed
Crankset
42T Chainring, 170mm Crank
Cassette
Shimano® 9 speed cassette, 11-41T
Chain
Shimano® CN-LG500
Brakes
Tektro® Hydraulic Disc Brake.160Mm Rotor
Rims
Aluminum Alloy, Double Wall
Front Hub
14G×36H,M12×100 Thru-Axle
Spokes
36*2 Stainless Steel Spokes
Tires
CST® 700C * 40C Gravel Tires
Tubes
CST® 700C * 40C Puncture.Resistant Inner Tubes
Handlebar
Carbon One-piece Flat bar.Width 680mm, Extension 100 mm.Compatible with internal cable routing
Stem
One-Piece Carbon Cockpit
Seat Post
Carbon fiber, Dimension 30.9 mm.Length 350 mm
Saddle
Ergonomic Sport Saddle
Grips
Velo® VLG-1859D3. Size 136 Mm
Pedals
9/16" Axle Aluminum Alloy Pedals
Payment Methods. Learn More
Vanpowers UrbanCross-Pro
Vanpowers UrbanCross-Pro

TOP SPEED

20 MPH

RANGE

Up to 60 Miles

FLAT HANDLE BAR

Carbon Fiber

SENSOR

Torque Sensor

APP

VanLife App

TOP SPEED

20 MPH

RANGE

Up to 60 Miles

FLAT HANDLE BAR

Carbon Fiber

SENSOR

Torque Sensor

APP

VanLife App

Features

Comparison
UrbanCross-Ultra
Learn More
UrbanCross-Pro
Learn More
Color
Lava Red and Coke Black/Sand Yellow
Lava Red and Coke Black/Sand Yellow
Mode Pedal-Assist Pedal-Assist
Assist Speed 20 Mph 20 Mph
Range 60 Miles 60 Miles
Weight 40 Lbs(18.14Kg) 40 Lbs(18.14Kg)
Motor Hub-motor,36V
Output 250 W,Torque 40 Nm
Hub-motor,36V
Output 250 W,Torque 40 Nm
Sensor Torque Sensor Torque Sensor
Battery Internal LG Battery, Capacity 345.6 Wh
(36V - 9.6Ah), With BMS Safety System
Internal LG Battery, Capacity 345.6 Wh
(36V - 9.6Ah), With BMS Safety System
Display 1.45" Color TFT-LCD Display.
Integrate With Handlebar.
Available For BLE/APP Connection
1.45" Color TFT-LCD Display.
Integrate With Handlebar.
Available For BLE/APP Connection
APP VanLife App VanLife App
Smart System Bluetooth Proximity Unlock/OTA/Emergency SOS Texts & Calls/4G and GPS Real-Time Tracking/ Geofencing Alerts for anti-theft /
Tail Light Tail Light, 7 Hrs Battery Life
With Rechargeable Battery
Tail Light, 7 Hrs Battery Life
With Rechargeable Battery
Front Fork Rigid Fork, Aluminum Alloy, Road / Gravel Style. 12*100 mm THRU Axle Dropout, Flat-Mount Disc Brake Mount. Rigid Fork, Aluminum Alloy, Road / Gravel Style. 12*100 mm THRU Axle Dropout, Flat-Mount Disc Brake Mount.
Rear Derailleur Shimano® GRX 600 11 Speed Shimano® CUES 400 9 Speed
Brakes Shimano® GRX Hydraulic Disc Brake 160 mm Rotor Tektro® Hydraulic Disc Brake 160 mm Rotor
Handlebar Carbon One-piece Drop Bar Width 440 mm, Extension 100 mm
Compatible With Internal Cable Routing
Carbon One-piece Flat Bar Width 680 mm, Extension 100 mm
Compatible With Internal Cable Routing
Seat Post Carbon Fiber, Dimension 30.9 mm, Length 350 mm Carbon Fiber, Dimension 30.9 mm, Length 350 mm
Cassette Shimano® 11 Speed Cassette, 11 - 42T Shimano® CUES 400 9 Speed
Chain KMC® E11 Chain Shimano® CN-LG500
Grips Handlebar Tape Velo® VLG-1859D3. Size 136 mm
UrbanCross-Ultra
Learn More
UrbanCross-Pro
Learn More
Color
Lava Red and Coke Black/Sand Yellow
Lava Red and Coke Black/Sand Yellow
Mode
Pedal-Assist
Pedal-Assist
Assist Speed
20 Mph
20 Mph
Range
60 Miles
60 Miles
Weight
40 Lbs(18.14Kg)
40 Lbs(18.14Kg)
Motor
Hub-motor,36V
Output 250 W,Torque 40 Nm
Hub-motor,36V
Output 250 W,Torque 40 Nm
Sensor
Torque Sensor
Torque Sensor
Battery
Internal LG Battery, Capacity 345.6 Wh
(36V - 9.6Ah), With BMS Safety System
Internal LG Battery, Capacity 345.6 Wh
(36V - 9.6Ah), With BMS Safety System
Display
1.45" Color TFT-LCD Display.
Integrate With Handlebar.
Available For BLE/APP Connection
1.45" Color TFT-LCD Display.
Integrate With Handlebar.
Available For BLE/APP Connection
APP
VanLife App
VanLife App
Smart System
Bluetooth Proximity Unlock/OTA/Emergency SOS Texts & Calls/4G and GPS Real-Time Tracking/ Geofencing Alerts for anti-theft
/
Tail Light
Tail Light, 7 Hrs Battery Life
With Rechargeable Battery
Tail Light, 7 Hrs Battery Life
With Rechargeable Battery
Front Fork
Rigid Fork, Aluminum Alloy, Road / Gravel Style. 12*100 mm THRU Axle Dropout, Flat-Mount Disc Brake Mount.
Rigid Fork, Aluminum Alloy, Road / Gravel Style. 12*100 mm THRU Axle Dropout, Flat-Mount Disc Brake Mount.
Rear Derailleur
Shimano® GRX 600 11 Speed
Shimano® CUES 400 9 Speed
Brakes
Shimano® GRX Hydraulic Disc Brake 160 mm Rotor
Tektro® Hydraulic Disc Brake 160 mm Rotor
Handlebar
Carbon One-piece Drop Bar Width 440 mm, Extension 100 mm
Compatible With Internal Cable Routing
Carbon One-piece Flat Bar Width 680 mm, Extension 100 mm
Compatible With Internal Cable Routing
Seat Post
Carbon Fiber, Dimension 30.9 mm, Length 350 mm
Carbon Fiber, Dimension 30.9 mm, Length 350 mm
Cassette
Shimano® 11 Speed Cassette, 11 - 42T
Shimano® CUES 400 9 Speed
Chain
KMC® E11 Chain
Shimano® CN-LG500
Grips
Handlebar Tape
Velo® VLG-1859D3. Size 136 mm

Lightning Fast & Free Shipping

Enjoy fast, free shipping on all your orders, ensuring your e-bike arrives quickly and at no extra cost.

Up To 6-Year Warranty

Ride with confidence with our up to 6-year warranty, covering your e-bike for years of worry-free use.

Hassle-Free After Sale

Experience a smooth, hassle-free buying process with easy returns and dedicated customer support.

What’s In The Box

UrbanCross-Pro x 1
Battery x 1
User Manual x 1
Toolkit Box x 1
Keys x 2
Pedal x 2
Battery Charger x 1

What Our Clients Say

Customer Reviews

Based on 7 reviews
86%
(6)
14%
(1)
0%
(0)
0%
(0)
0%
(0)
A
Ava Garcia

Looks great and rides well. A solid pick for bike lovers🚲

B
Brown

Pro has made my daily commutes so much easier. It's a simple, no-fuss bike with excellent handling. The straight bars make it comfortable to ride upright, and the motor assist is a life-saver during the last mile of my commute when I'm usually running out of energy. What I love most is how lightweight the frame is—it’s no problem lifting it up the stairs to my apartment.

Z
Zoe Martinez

Light and easy to handle. Perfect for both commuting and weekend fun❤️🚴

L
Liam Wilson

Solid bike overall, but I wish the seat was a bit comfier for long trips.

E
Emma Davis

I really like this bike, but I’d love a few extra features for night rides.

Frequently Asked Questions

You can pay with a credit card (Mastercard/Visa), PayPal, or Klana.

If your credit card was declined or your payment failed, this may be due to your bank's automated anti-fraud systems or your payment limit. Please make sure your credit card information was entered correctly, or try another payment method.

If the transaction still doesn't go through, please contact your bank to make sure nothing is blocking the payment. If everything looks good from the bank's side, please get in touch with our support team, and we'll diagnose the problem.

If you have any problems with payment, please get in touch with our Customer Support team.

We're sorry to hear you'd like to cancel your order. Cancellations are possible until our Warehouse team starts preparing your order for shipment. You can cancel your order in your My Vanpowers account. Sign in to your Vanpowers account and go to 'Orders'. Click on the 'Cancel Order' button and follow the steps.

If you can't see this button, we've already prepared your order for shipment, and unfortunately, a cancellation may no longer be possible. If you still want to cancel, please contact our Customer Support team.

The prices of our bikes are listed on our website. You'll see an overview of the total costs, including shipping, at the checkout page when placing an order. We cannot provide individual quotes outside of this. If you want to know more, you can refer to the Terms & Conditions.

Your data is handled confidentially and encrypted with SSL secure server software. Information regarding your order, name, address, credit card, or bank details is encrypted and cannot be read by any third party. If you want to know more, you can refer to the privacy policy.

Your invoice will be available as your order leaves our warehouse. You will receive the invoice by email, and you can also download it from your Vanpowers account.

It is not possible to issue an invoice before your bike is shipped.

No, but please register your email and name, and we will contact you.

No, shipping fees vary depending on your country of delivery. They will be shown and calculated during the checkout. You can refer to the shipping policy.

You can check your order status on your Vanpowers account. If your bike has already been shipped, you'll receive a track & trace email from our shipping partner, and you can also track your order number by clicking Track orders.

If your bike hasn't been shipped yet and you would like to change your delivery address, you can contact us.

If you have other shipping consulting questions, refer to our shipping policy.

We offer a 30-day, no-hassle returns policy because we believe the only way to know if our bikes are suitable for you is to ride them.

Don't hesitate to get in touch with us first. We will help you cancel the order and process to refund you, and the refund takes 5-8 business days back to your account.

We guarantee each new E-Bike's frame and original components against defects in craft and materials for one year from the day of delivery of your bike. It does not include parts subject to normal wear and tear (Brake Pads, Spokes, Tubes, Flywheel Pinion, Saddle, Kickstand.) and improper assembly or follow-up maintenance. See the complete warranty details here.

Screw Joints

-Check the vehicle regularly for loose screw connections according to the maintenance schedule and tighten loose screws with a torque wrench.

-Do not ride the bicycle if you find loose screw joints.

-Have loose screw joints checked by a professional if you lack the necessary expertise and tools.

Frame and forks

-Check the frame and rigid fork for cracks, deformation, or discoloration.

-If the frame or the forks is cracked, deformed, or discolored, contact the professional immediately.

-Do not use the cycle if you find any cracks, deformation, or discoloration.

Saddle

-Check whether you can twist the saddle.

-If you can twist the saddle, tighten the seat post clamp. Observe applicable torques.

-Check whether you can move the saddle horizontally in the direction of travel or the opposite direction.

If you can move the saddle, adjust the saddle clamp.

Wheels

-Check whether the front or rear wheel can move sideways and whether the wheel nuts move.

-If the wheel nuts move, have a professional check the screw joints.

-If the quick-release axle moves, adjust the axle.

-If the front or rear wheel moves sideways, have a professional check the wheel.

-Check whether there is an equal distance between the front wheel and the front fork or between the rear wheel and the frame.

-If the distances are not identical, please have a professional check the front and rear wheels.

-Lift the cycle and turn the front or rear wheel. Check whether the front or rear wheel swings sideways or outwards.

-If the front or rear wheel swings sideways or outwards, please have a professional check the wheel.

-Check the front and rear rims for cracks, deformation, or color changes at regular intervals.

-Check whether the rim is under the inner tube and the rim tape.

-Do not use the cycle if the rim is cracked, deformed, or discolored.

-Have a professional check if there is any damage on the rim, materials, and aluminum.

-Squeeze the spokes together gently with your thumb and fingers, checking whether

-The tension is the same for all spokes. If the tension varies or spokes are loose, have a professional check the spokes tensioned.

Tires

Check whether the tire pressure is correct according to the data on the tire sidewall.

Check the tires for cracks and damage from foreign bodies.

Check whether you can feel the tire tread.

If a tire is cracked or damaged, or the tread depth is too low, have the tire replaced by a professional.

Brake

-It's crucial that you learn and remember which brake lever controls which brake (front/rear) to ensure your safety.

-To check which configuration your eBike is set up, squeeze one brake lever and see whether the front or rear brake engages. Now to the same with the other brake lever. Remember this configuration.

-While testing the brake configuration, make sure that your hands can comfortably reach and squeeze the levers with no issues. If you experience any problems or discomfort operating the brakes, please reach out to us before riding.

-Review the brake manufacturer's user manuals and care for your brakes correctly.

Battery

-It's essential to follow these instructions and safety tips to preserve the longevity of your battery's life and ensure proper performance.

-Fully charge the battery before each ride to ensure it is ready to go the entire range. It will help reduce the chance of over-discharging the battery.

-If the battery becomes physically damaged, non-functional, has been dropped, or involved in a crash, or you notice it performing abnormally, please discontinue use and contact the seller immediately.

Charging your Battery

-The charger is rated for 100-240V. Be sure to check the charger, the charger cables, and the battery for damage before beginning each charge.

-Charging time takes about 3-4 hours. It may take longer to fully charge the battery on rare occasions, mainly when the bike is new or stored for a long time.

-Only charge the battery with the supplied charger as others may cause damage to the battery or increase the possibility of fire or explosion.

-While the charger is designed to stop charging once the battery is full automatically, please do not leave it plugged in for more than 12 hours.

-Make sure your charger is isolated from liquids, dirt, and debris.

We set up every new e-bike to make sure it's ready to ride, but it's normal for some parts to work a little loose. To make sure you enjoy many years of smooth riding, we recommend getting your new bike checked by a professional after three months or 1000km of riding. Here's what they'll do:

-Tighten and lube the chain

- Adjust the brakes

- Align the wheels

- Check the gearing

- Retighten all bolts

- Lube the brake and shift cables

- Check the tire pressure

Please apply now to become our official partner. Fill in the form, so we get in touch with you to explore the opportunities.

Not yet.

Pedal assist uses a cadence sensor built into the drivetrain of the e-bike. The sensor detects when the rider is revolving the pedals and signals the electric motor to provide the level of pedal assistance that has been selected.

For your and your bicycle's safety and the laws in your location, please understand that we cannot provide "cheat codes" to our dear supporters.

Yes.

No, the City Vanture needs to be assembled by you. We will give you the instructions with the package, and we will also provide you with an installation video to ensure that you can install it smoothly. If you have any further questions, you can always contact us at service@vanpowers.com.

You can check your order's status on your account page. Besides, we'll send you a notification email regarding each stage of your order. Please contact service@vanpowers.com if you have any questions.

We will ship directly to the address you provide.

Please contact our amazing support team: service@vanpowers.com. Facebook Group: //www.facebook.com/groups/364591248947656
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