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Home > All E-Bikes > UrbanCross-Ultra

UrbanCross-Ultra

Gravel E-Bike
(4.9 / 5.0)
$2,999.00
UrbanCross-Pro
UrbanCross-Ultra
Color - Lava Red and Coke Black
Size - For Rider 180 - 200cm (5'11"-6'7") L M S
Exclusive Offer
Headlight (UrbanCross)
FREE
$49.90
Taillight (UrbanCross)
FREE
$39.90
Pick Your Accessories
Payment Methods.  Learn More
Size & Fit
Specs
Size & Fit
Size & Fit
S
5'1"-5'7"
M
5'6"-6'1"
L
5'11"-6'7"
A Seat tube length 450 470 500
B Seat tube angle 74° 74° 75.3°
C Top tube length 570 570 591
D Head tube length 148 148 148
E Head tube angle 71° 71° 72.3°
F Front wheel to center 629 629 650
G Trail 77 77 69
H Wheelbase 1065 1065 1083
I Chain stay length 445 445 445
J Drop BB 70 70 80
K Stack 584 584 599
L Reach 403 403 434
M Stand over height 792 797 802
N Handlebar width 540 540 540
O Stem length 100 100 100
P Crank length 170 170 170
Q Saddle height 533 - 768 553 - 788 583 - 818
Performance
Weight
38.8lbs
Max Speed
25mph
Range
75 Miles
Electronics
Motor
250W Brushless Hub Motor, 520W Peak, 42N.m Torque
Sensor
Torque Sensor
Battery
Internal Battery, Capacity 345.6 Wh(36 V-9.6 Ah), With BMS Safety System
Charger
36V / 4A
Display
1.45" Color TFT-LCD display Integrate with handle bar, Available for BLE/APP connection
Assist Switch
Left Switch Unit for Assist
Tail Light
Tail Light, 7 Hrs battery Life With Rechargeable Battery
Front Light
Headlight. 50 LUx/40 LUx/30 LUx 3 Mode With Rechargeable Battery
APP
VanLife App
Smart System (TBox)
Yes
Component
Frame
6061 Aluminum Alloy Frame Road/Gravel Design Hub-motor adaptation. The frame strength test reaches 150% of ISO 4210 standard
Front Fork
Rigid Fork,Aluminum Alloy, Road / Gravel Style.12*100 Mm THRU Axle Dropout, Flat-Mount Disc Brake Mount.
Rear Derailleur
Shimano® GRX 600 11 Speed
Crankset
42T Chainring, 170mm Crank
Cassette
Shimano® 11 speed cassette, 11-42T
Chain
KMC® E11 Chain
Brakes
Shimano® GRX Hydraulic Disc Brake. 160 Mm Rotor
Rims
Aluminum Alloy, Double Wall
Front Hub
14G×36H,M12×100 Thru-Axle
Spokes
36*2 Stainless Steel Spokes
Tires
CST® 700C * 40C Gravel Tires
Tubes
CST® 700C * 40C Puncture.Resistant Inner Tubes
Handlebar
Carbon One-piece Drop bar Width 440mm, Extension 100 mm.Compatible with internal cable routing
Stem
One-Piece Carbon Cockpit
Seat Post
Carbon fiber, Dimension 30.9 mm.Length 350 mm
Saddle
Ergonomic Sport Saddle
Grips
Handlebar Tape
Pedals
9/16" Axle Aluminum Alloy Pedals
Vanpowers UrbanCross-Ultra
Vanpowers UrbanCross-Ultra

Ships in 2 business days from the Local Warehouse

Free Shipping & Up to 6-year warranty

$2,999.00
GROUPSET

Shimano® GRX

RANGE

Up to 75 Miles

DROP HANDLE BAR

Carbon Fiber

SENSOR

Torque Sensor

APP

VanLife App

GROUPSET

Shimano® GRX

RANGE

Up to 75 Miles

DROP HANDLE BAR

Carbon Fiber

SENSOR

Torque Sensor

APP

VanLife App

Price & Performance Showdown

April 28, 2025
Price
Weight
Design
Charger
Battery
Range
Drivetrain
Max Speed
Smart Control Module
UrbanCross Ultra
$2,999 
38.8 lbs
Minimalist Integrated Cable Routing
42V/4A Fast Charger 
36V 9.6Ah 345.6Wh Internal Li-ion Battery, LG Cells, With BMS System
75 Miles 
Shimano® GRX 600 11-Speed
25 mph
T-BOX Smart Module 
Cann***ale
$5.500
40 lbs
Minimalist Integrated Cable Routing
Bosch 2A
Bosch Compact Powertube 400Wh
/
Shimano GRX 800, 12-speed
28 mph
Bosch Flow
Te***s
$3,099
36lbs
Minimalist Integrated Cable Routing
48V/5A
Samsung 360Wh Integrated Lithium Battery
62 Miles
Belt Drive
20 mph
Linux-Based

Features

TBOX Smart Module with GPS, Auto-Unlock & SOS

Installed with the TBOX smart module, your e-bike connects to the Vanlife App for GPS tracking, auto-unlock when you approach, theft and movement alerts, SOS crash detection, and ride stats—offering safer, smarter, and more effortless riding every time.

Lightweight & Seamless Frame Design

Sleek, continuous silhouette for a premium, weld-seam-free look. Built to last with UL 2849 certification and 6-year frame warranty. Our frame surpasses ISO standards by 50% after 150,000+ fatigue tests, setting new benchmarks for e-bike durability and peace of mind.

Shimano® GRX Hydraulic Disc Brakes with 160mm Rotors

The Shimano GRX hydraulic disc brakes offer superior modulation and control, featuring 160mm rotors for excellent heat dissipation. With a low-profile flat mount design and 10% wider pad clearance, they ensure quiet, reliable braking on mixed terrains.

75-Mile LG Battery with Fast Charging & Smart BMS

Powered by UL-certified 345.6Wh LG cells, this internal battery integrates Vanpowers’ BMS for smart heat control and safety. Enjoy up to 75 miles per charge, with 42V 4A fast charging—60% in 1.5 hours, adding 45 miles.

Shimano® GRX RX600 11-Speed for Gravel & Adventure

The Shimano GRX RX600 11-speed groupset offers smooth, reliable shifting with an 11-42T cassette range, ideal for diverse terrains. Its Shadow RD+ derailleur stabilizes the chain over rough surfaces, ensuring precise gear changes and enhanced durability for gravel and adventure rides.

CST® 700x40C Gravel Tires with EPS Puncture Protection

The CST® 700x40C tires feature a dual-compound tread and 60 TPI casing for balanced grip and durability. Equipped with EPS puncture protection, they offer reliable performance on gravel and urban roads, ensuring a smooth and secure ride.

Sleek 1.45" Integrated Handlebar Display

The 1.45-inch color TFT-LCD screen features a clean, cordless design seamlessly built into the handlebar. Its minimalist look enhances the bike’s elegance while supporting BLE/App connectivity and internal cable routing—giving you both smart functionality and a clutter-free cockpit.

Carbon One-Piece Flared Drop Bar, 440mm Width

The UrbanCross-Ultra features a 480mm wide, 100mm extension carbon one-piece flared drop bar. Its ergonomic design enhances control on rough terrains, while the internal cable routing offers a clean, aerodynamic look, complementing the bike's minimalist aesthetic.

Responsive 250W Motor with Torque Sensor & 42N.m Power

The rear hub motor delivers up to 520W peak power and 42N.m of torque for strong hill starts. Integrated with a torque sensor, it provides smooth, natural pedal assistance that responds precisely to your effort—ideal for urban commutes and variable terrain.

5 Safety Certifications & 6-Year Warranty

Rigorously tested and certified to exceed industry standards with 5 safety certifications: UL 2849, UL 2271 (IPX7 Waterproof Battery), FCC, IC, and CA65 safety certifications. Backed by up to a 6-year warranty. Lets you focus on enjoying your ride worry-free.

What Influencers Say

VANPOWERS E-BIKES TEST EVENT FOR THE: (Urban Cross-Ultra & Grand Teton Ultra) PART 2

Model:Ultra | Color: Sand Yellow

The Lightest & FASTEST Ebike I've Ever Tested: Vanpower Urban Cross ULTRA

Model:Ultra | Color: Lava Red and Coke Black

Regalito de navidad adelantado jeje 💘 @Vanpowers

Model:Ultra | Color: Lava Red and Coke Black

Which Model Is Right for You?

UrbanCross-Ultra
UrbanCross-Ultra
UrbanCross-Pro
UrbanCross-Pro
Price $2,999 $2,399
Color Lava Red and Coke Black/Sand Yellow Lava Red and Coke Black/Sand Yellow
Assist Speed 25 Mph 25 Mph
Range 75 Miles 75 Miles
Weight 38.8 Lbs(17.6Kg) 38.8 Lbs(17.6Kg)
Motor 250W Brushless Hub Motor, 520W Peak, 42N.m Torque 250W Brushless Hub Motor, 520W Peak, 42N.m Torque
Sensor Torque Sensor Torque Sensor
Battery Internal LG Battery, Capacity 345.6 Wh(36V - 9.6Ah), With BMS Safety System Internal LG Battery, Capacity 345.6 Wh(36V - 9.6Ah), With BMS Safety System
Display 1.45" Color TFT-LCD Display.Integrate With Handlebar.Available For BLE/APP Connection 1.45" Color TFT-LCD Display.Integrate With Handlebar.Available For BLE/APP Connection
APP VanLife E-Bike App VanLife E-Bike App
Mode Pedal-Assist Pedal-Assist
Smart System ✨Remote location and anti-theft/Proximity Start/Bike issues monitoring and diagnosis/Riding information and route tracking/Sound function/SOS/OTA Anti-theft Rear-hub Locking
Tail Light Tail Light, 7 Hrs Battery LifeWith Rechargeable Battery Tail Light, 7 Hrs Battery LifeWith Rechargeable Battery
Front Fork Rigid Fork, Aluminum Alloy, Road / Gravel Style. 12*100 mm THRU Axle Dropout, Flat-Mount Disc Brake Mount. Rigid Fork, Aluminum Alloy, Road / Gravel Style. 12*100 mm THRU Axle Dropout, Flat-Mount Disc Brake Mount.
Rear Derailleur ✨Shimano® GRX 600 11-Speed Shimano® CUES 400 9-Speed
Brakes ✨Shimano® GRX Hydraulic Disc Brake 160 mm Rotor Tektro® Hydraulic Disc Brake 160 mm Rotor
Handlebar ✨Carbon One-piece Drop Bar Width 440 mm, Extension 100 mm with Cordless Design Carbon One-piece Flat Bar Width 680 mm, Extension 100 mm with Cordless Design
Seat Post Aluminum Alloy, Dimension 30.9 mm, Length 350 mm Aluminum Alloy, Dimension 30.9 mm, Length 350 mm
Shimano® CN-LG500 KMC® E11 Chain
Grips Handlebar Tape Velo® VLG-1859D3. Size 136 mm
UrbanCross-Ultra
UrbanCross-Ultra
UrbanCross-Pro
UrbanCross-Pro
Price
$2,999 $2,399
Color
Lava Red and Coke Black/Sand Yellow Lava Red and Coke Black/Sand Yellow
Assist Speed
25 Mph 25 Mph
Range
75 Miles 75 Miles
Weight
38.8 Lbs(17.6Kg) 38.8 Lbs(17.6Kg)
Motor
250W Brushless Hub Motor, 520W Peak, 42N.m Torque 250W Brushless Hub Motor, 520W Peak, 42N.m Torque
Sensor
Torque Sensor Torque Sensor
Battery
Internal LG Battery, Capacity 345.6 Wh(36V - 9.6Ah), With BMS Safety System Internal LG Battery, Capacity 345.6 Wh(36V - 9.6Ah), With BMS Safety System
Display
1.45" Color TFT-LCD Display.Integrate With Handlebar.Available For BLE/APP Connection 1.45" Color TFT-LCD Display.Integrate With Handlebar.Available For BLE/APP Connection
APP
VanLife E-Bike App VanLife E-Bike App
Mode
Pedal-Assist Pedal-Assist
Smart System
✨Remote location and anti-theft/Proximity Start/Bike issues monitoring and diagnosis/Riding information and route tracking/Sound function/SOS/OTA Anti-theft Rear-hub Locking
Tail Light
Tail Light, 7 Hrs Battery LifeWith Rechargeable Battery Tail Light, 7 Hrs Battery LifeWith Rechargeable Battery
Front Fork
Rigid Fork, Aluminum Alloy, Road / Gravel Style. 12*100 mm THRU Axle Dropout, Flat-Mount Disc Brake Mount. Rigid Fork, Aluminum Alloy, Road / Gravel Style. 12*100 mm THRU Axle Dropout, Flat-Mount Disc Brake Mount.
Rear Derailleur
✨Shimano® GRX 600 11-Speed Shimano® CUES 400 9-Speed
Brakes
✨Shimano® GRX Hydraulic Disc Brake 160 mm Rotor Tektro® Hydraulic Disc Brake 160 mm Rotor
Handlebar
✨Carbon One-piece Drop Bar Width 440 mm, Extension 100 mm with Cordless Design Carbon One-piece Flat Bar Width 680 mm, Extension 100 mm with Cordless Design
Seat Post
Aluminum Alloy, Dimension 30.9 mm, Length 350 mm Aluminum Alloy, Dimension 30.9 mm, Length 350 mm
Shimano® CN-LG500 KMC® E11 Chain
Grips
Handlebar Tape Velo® VLG-1859D3. Size 136 mm

Lightning Fast & Free Shipping

Enjoy fast, free shipping on all your orders, ensuring your e-bike arrives quickly and at no extra cost.

Up To 6-Year Warranty

Ride with confidence with our up to 6-year warranty, covering your e-bike for years of worry-free use.

Hassle-Free After Sale

Experience a smooth, hassle-free buying process with easy returns and dedicated customer support.

Experience Smart Cycling with Vanlife App
Enhance your ride with the Vanlife App-offering real-time ride tracking. customizable bike settings, geofence-based anti-theft alerts, and automatic SOS detection for a smarter, safer cycling experience.* Some features are only compatible with TBOX
Download the Vanlife App
Learn More

What’s In The Box

UrbanCross-Ultra x 1
Battery x 1
User Manual x 1
Toolkit Box x 1
Pedal x 2
Battery Charger x 1
Taillight x 1
Headlight x 1
vanpowers.com
Reviews 84 • Excellent
4.8
If want you e-bike that looks like and rides like a regular bike, this is a great bike.
This was my first e-bike and I wanted to be as simple as possible and to feel as a regular bike. The city checks all the boxes. There were some hiccups along the way. I ordered a refurbished bike, because I was not sure I'll switch to an e-bike...
--- Alex.T, May 14, 2025
After sales service is great
After sales service is great! In particular, a lady named Evelyn patiently solved all the problems encountered.
--- HCW, May 13, 2025
Great Ebike my wife gave me for my…
Great Ebike my wife gave me for my bday. I loved it after it arrived and started assembling it…All black just as I wanted. I’m on 60’s and have a carbon road bike...
--- MikeM, May 1, 2025
Evelyn helped me get bike going again
I’ve had a great experience dealing with Evelyn from Vanpowers. Her customer service was excellent and with a very caring attitude. My used Ultra bike needed a lot of help and parts to get it going again. I really appreciate her customer five star service.

--- Wayne Strickland, Nov.5 2024

What Our Clients Say

Frequently Asked Questions

You can pay with a credit card (Mastercard/Visa), PayPal, or Klarna.

If your credit card was declined or your payment failed, this may be due to your bank's automated anti-fraud systems or your payment limit. Please make sure your credit card information was entered correctly, or try another payment method.

If the transaction still doesn't go through, please contact your bank to make sure nothing is blocking the payment. If everything looks good from the bank's side, please get in touch with our support team, and we'll diagnose the problem.

If you have any problems with payment, please get in touch with our Customer Support team.

The prices of our bikes are listed on our website. You'll see an overview of the total costs, including shipping, at the checkout page when placing an order. We cannot provide individual quotes outside of this. If you want to know more, you can refer to the Terms & Conditions.

Your data is handled confidentially and encrypted with SSL secure server software. Information regarding your order, name, address, credit card, or bank details is encrypted and cannot be read by any third party. If you want to know more, you can refer to the privacy policy.

Your invoice will be available as your order leaves our warehouse. You will receive the invoice by email, and you can also download it from your Vanpowers account.

It is not possible to issue an invoice before your bike is shipped.

No, but please register your email and name, and we will contact you.

No, shipping fees vary depending on your country of delivery. They will be shown and calculated during the checkout. You can refer to the shipping policy.

You can check your order status on your Vanpowers account. If your bike has already been shipped, you'll receive a track & trace email from our shipping partner, and you can also track your order number by clicking Track orders.

If your bike hasn't been shipped yet and you would like to change your delivery address, you can contact us.

If you have other shipping consulting questions, refer to our shipping policy.

We offer a 30-day, no-hassle returns policy because we believe the only way to know if our bikes are suitable for you is to ride them.

Don't hesitate to get in touch with us first. We will help you cancel the order and process to refund you, and the refund takes 5-8 business days back to your account.

Vanpowers e-bike batteries are UL certified and built to meet high safety standards. Our bikes meet rigorous UL 2849 (electrical system) and UL 2271 (battery) safety requirements for reliable performance, so you can ride with peace of mind. For more information on our safety certifications, check out our Safety Certified page.

We base our range estimates on real-world testing conditions to give you a realistic idea of each bike’s performance. Each model’s maximum range is measured with a 75 kg (165 lb) rider on flat ground using the lowest pedal assist level as a baseline. Keep in mind that factors like terrain, rider weight, and riding habits will affect your actual mileage, so your results may vary.

We guarantee each new E-Bike's frame and original components against defects in craft and materials for one year from the day of delivery of your bike. It does not include parts subject to normal wear and tear (Brake Pads, Spokes, Tubes, Flywheel Pinion, Saddle, Kickstand.) and improper assembly or follow-up maintenance. See the complete warranty details here.

Screw Joints

-Check the vehicle regularly for loose screw connections according to the maintenance schedule and tighten loose screws with a torque wrench.

-Do not ride the bicycle if you find loose screw joints.

-Have loose screw joints checked by a professional if you lack the necessary expertise and tools.

Frame and forks

-Check the frame and rigid fork for cracks, deformation, or discoloration.

-If the frame or the forks is cracked, deformed, or discolored, contact the professional immediately.

-Do not use the cycle if you find any cracks, deformation, or discoloration.

Saddle

-Check whether you can twist the saddle.

-If you can twist the saddle, tighten the seat post clamp. Observe applicable torques.

-Check whether you can move the saddle horizontally in the direction of travel or the opposite direction.

If you can move the saddle, adjust the saddle clamp.

Wheels

-Check whether the front or rear wheel can move sideways and whether the wheel nuts move.

-If the wheel nuts move, have a professional check the screw joints.

-If the quick-release axle moves, adjust the axle.

-If the front or rear wheel moves sideways, have a professional check the wheel.

-Check whether there is an equal distance between the front wheel and the front fork or between the rear wheel and the frame.

-If the distances are not identical, please have a professional check the front and rear wheels.

-Lift the cycle and turn the front or rear wheel. Check whether the front or rear wheel swings sideways or outwards.

-If the front or rear wheel swings sideways or outwards, please have a professional check the wheel.

-Check the front and rear rims for cracks, deformation, or color changes at regular intervals.

-Check whether the rim is under the inner tube and the rim tape.

-Do not use the cycle if the rim is cracked, deformed, or discolored.

-Have a professional check if there is any damage on the rim, materials, and aluminum.

-Squeeze the spokes together gently with your thumb and fingers, checking whether

-The tension is the same for all spokes. If the tension varies or spokes are loose, have a professional check the spokes tensioned.

Tires

Check whether the tire pressure is correct according to the data on the tire sidewall.

Check the tires for cracks and damage from foreign bodies.

Check whether you can feel the tire tread.

If a tire is cracked or damaged, or the tread depth is too low, have the tire replaced by a professional.

Brake

-It's crucial that you learn and remember which brake lever controls which brake (front/rear) to ensure your safety.

-To check which configuration your eBike is set up, squeeze one brake lever and see whether the front or rear brake engages. Now to the same with the other brake lever. Remember this configuration.

-While testing the brake configuration, make sure that your hands can comfortably reach and squeeze the levers with no issues. If you experience any problems or discomfort operating the brakes, please reach out to us before riding.

-Review the brake manufacturer's user manuals and care for your brakes correctly.

Battery

-It's essential to follow these instructions and safety tips to preserve the longevity of your battery's life and ensure proper performance.

-Fully charge the battery before each ride to ensure it is ready to go the entire range. It will help reduce the chance of over-discharging the battery.

-If the battery becomes physically damaged, non-functional, has been dropped, or involved in a crash, or you notice it performing abnormally, please discontinue use and contact the seller immediately.

Charging your Battery

-The charger is rated for 100-240V. Be sure to check the charger, the charger cables, and the battery for damage before beginning each charge.

-Charging time takes about 3-4 hours. It may take longer to fully charge the battery on rare occasions, mainly when the bike is new or stored for a long time.

-Only charge the battery with the supplied charger as others may cause damage to the battery or increase the possibility of fire or explosion.

-While the charger is designed to stop charging once the battery is full automatically, please do not leave it plugged in for more than 12 hours.

-Make sure your charger is isolated from liquids, dirt, and debris.

We set up every new e-bike to make sure it's ready to ride, but it's normal for some parts to work a little loose. To make sure you enjoy many years of smooth riding, we recommend getting your new bike checked by a professional after three months or 1000km of riding. Here's what they'll do:

-Tighten and lube the chain

- Adjust the brakes

- Align the wheels

- Check the gearing

- Retighten all bolts

- Lube the brake and shift cables

- Check the tire pressure

Please apply now to become our official partner. Fill in the form, so we get in touch with you to explore the opportunities.

Not yet.

Pedal assist uses a cadence sensor built into the drivetrain of the e-bike. The sensor detects when the rider is revolving the pedals and signals the electric motor to provide the level of pedal assistance that has been selected.

For your and your bicycle's safety and the laws in your location, please understand that we cannot provide "cheat codes" to our dear supporters.

Yes.

You can check your order's status on your account page. Besides, we'll send you a notification email regarding each stage of your order. Please contact service@vanpowers.com if you have any questions.

We will ship directly to the address you provide.

Please contact our amazing support team: service@vanpowers.com. Facebook Group: //www.facebook.com/groups/364591248947656

⚠️ Helmet use is strongly advised for all riders. Properly fitted head protection can significantly reduce injury risks. Many jurisdictions require helmets by law, particularly for younger riders.

⚠️ Attention: This e-bike is for riders aged 16 and up. It is not for children's use.

Note: Before using the bike with a maximum assisted speed exceeding 20 mph, it is important to familiarize yourself with local regulations if it is legal to use in the regions, and other requirements, e.g. age, helmet use, license, etc.For more information, please refer to the instructions manual accompanying the e-bike.

DISCLAlMER: It is essential for riders to be aware of and adhere to local regulations before unlocking the speed limit, Vanpowers is not responsible for any consequences arising from failure to observe the local regulations.

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