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Which payment methods does Vanpowers.bike accept?
You can pay with a credit card (Mastercard/Visa), PayPal, or Klana.If your credit card was declined or your payment failed, this may be due to...
When do I get the invoice for my order?
Your invoice will be available as your order leaves our warehouse. You will receive the invoice by email, and you can also download it from...
Is the City Vanture eBike UL2272 safety certified?
The City Vanture is fully compliant with all the compulsory certificate/regulations in the US, EU, and Germany. We did not apply for the UL2272, as...
Our company address is 1120 US-22 Bridgewater Township, NJ 08807, but we are sorry that we cannot receive customers for the time being. If you...
Can you provide more production videos?
Of course. You can watch our production videos on our YouTube homepage. At the same time, you can also see more information about our e-bikes...
Is there an offline experience store?
Sure, we have an offline store located at 15708 Arrow Hwy, Irwindale, CA 91706. You can go to test our e-bike and place your order....
